POS & ERP

Privacy Policy

Effective Date: 01-01-2025

1. Introduction Programmatic Surface (SMC_Private) Limited we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software solutions, or engage with our services.

2. Information We Collect We may collect personal and non-personal information, including but not limited to:

  • Name, email address, phone number, and company details.
  • Payment and billing information for transactions.
  • Technical information such as IP addresses, device details, and browsing behavior.
  • Any information voluntarily provided by users through contact forms, inquiries, or support requests.

3. How We Use Your Information We use the collected data for the following purposes:

  • To provide, operate, and improve our software solutions and services.
  • To communicate with you, respond to inquiries, and offer customer support.
  • To process payments and transactions.
  • To comply with legal obligations and enforce our terms.
  • To enhance security, detect fraud, and monitor usage patterns.

4. Data Sharing and Disclosure We do not sell or rent your personal data. However, we may share information:

  • With service providers who assist in our operations (e.g., payment processors, hosting services).
  • To comply with legal obligations or respond to lawful requests.
  • In case of a merger, acquisition, or business transfer.

5. Data Security We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of any credentials associated with our services.

6. Your Rights and Choices Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain processing activities.
  • File a complaint with a data protection authority.

7. Cookies and Tracking Technologies Our website and software may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links Our services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

10. Contact Us For any questions or concerns about this Privacy Policy, please contact us at: Programmatic Surface (SMC_Private) Limited, info@programmaticsurface.com, Shop 7-B, First Floor, Hafeez Centre, GulbergIII, Lahore, Punjab, Pakistan