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Support Center
Before opening a support ticket, please review the helpful resources below. Many setup, login, backup, usage, and module questions are already covered in our documentation.
Get support for cloud ERP subscriptions, one-time payment ERP packages, setup, training, modules, plugins, and approved custom requirements.
Checking documentation first can save time and help your team solve common questions faster.
For new modules, plugins, integrations, reports, or workflow changes, send us your requirement details so our team can review the scope.
To help us respond quickly, please include clear information when opening a support ticket.
Purchased ERP applications include support according to the agreed terms. Standard included support may cover training, usage guidance, setup assistance, bug review for included features, and development or adjustment work based on confirmed customer requirements.
Large new modules, third-party service changes, new integrations, advanced reports, or work outside the approved scope may require a separate quotation.
Open the RetailMan ERP support portal to submit your request.